Why am I getting a blank white screen when I try to log in?

Problem:  User gets a blank white screen when logging into SpendLogic.

Users may experience this issue for a number of reasons:

1. The email address used to set up the user in SpendLogic does not match the company's SSO server. 
2. The user profile is "Inactive".  
3. Did the company change email addresses including the domain name, i.e., @company.com?  

Contact your SpendLogic Ambassador (the person who set you up in SpendLogic) if you receive a blank white screen when logging in.

Note: If you do not know who is your SpendLogic Ambassador, please contact us at [e-mail].